TERMS AND CONDITIONS
MAKE UP + HAIR APPOINTMENTS
A deposit of $50 is required to secure your appointment.
Deposits for appointments are non refundable any cancellations ensue loss of deposit.
Any cancellations with less than 24hours notice or no shows will be charged the full payment of the service. Deposit is non transferrable and any rescheduling of your booking can only be done by Rachael at her discretion and dependant on the individual situation. Rachael must be contacted via email with atleast 48 hours notice to reschedule an appointment and if deemed a worthy circumstance can only be done once.
MOBILE / GROUP BOOKINGS
Once quote is accepted and deposit is received no lessening of numbers is allowed, additional make ups may be added if time allows. Any cancellations ensue loss of deposit, any cancellations made with less than 24hours notice will be charged the full service fee. Any changes to date of mobile booking must be made with atleast seven days notice and can be made only at Rachael's discretion.
WEDDINGS
To secure your wedding booking a non-refundable deposit of 25% of the total quote amount is required, any cancellations ensue loss of deposit.
Once quote is accepted and deposit is received no lessening of numbers is allowed, additional make ups may be added if time allows.
Any changes to date must be made with a minimum of 8 weeks notice from wedding date and is subject to Rachael's availability.
Remainder of total is due at any time before or on the wedding date.
PHOTOS
Rachael reserves the right to use any client images as she wishes for marketing purposes i.e for business promotion on social media platforms and her website. Upon verbal agreement clients must state if they wish for their image not to be taken and used for such purposes when Rachael asks permission to take and use their photo.
*COVID*
If you are feeling unwell, experiencing any covid19 symptoms and return a positive Covid test please notify me immediately to reschedule your appointment.
If you are showing covid19 symptoms at commencement of your appointment you will also be kindly refused service.
For individual bookings deposit will then be moved to another date only once, or alternatively ‘spot may be filled’ and appointment may be taken by another person.
For wedding bookings anyone experiencing COVID the full payment for those booked make-ups is still required, or alternatively ‘spot may be filled’ and appointment taken by another wedding guest on the day.